Privacy and data protection
This Privacy Policy explains what personal data Henan Synthe Corporation collects through syn-v2.com, why we use it, who may receive it, how long we keep it, and the choices and rights available to you.
Effective date: July 24, 2026 · Last updated: July 24, 2026
Who is responsible for this website
Henan Synthe Corporation operates syn-v2.com and is the data controller or responsible organisation for website-related personal data where applicable.
- Address: Building 12, Shangwu Waihuan Road, Zhengzhou City, Henan Province, China
- Email: info@synthe-corp.com
- Telephone: +86-0371-69392107
- Website contact: https://syn-v2.com/contact/
Personal data we collect
Information you provide
When you submit an enquiry or contact us, we may collect your name, business email address, telephone number, message, project requirements, company details you choose to provide, and the content of later correspondence. If you contact us through email, telephone, WhatsApp, or another channel, that service may also process account and communication metadata.
Information collected automatically
Our website and service providers may process IP address, browser and device information, page URL, referring page, timestamps, security events, server logs, consent choices, and aggregate performance data. Advertising or analytics identifiers are used only when the relevant technology is active and your consent or another applicable legal basis permits it.
Please do not include passwords, payment-card data, government identifiers, health information, or other sensitive personal data in a general enquiry unless we specifically request it through an appropriate secure process.
Why we use personal data
| Purpose | Typical data | Legal basis where applicable |
|---|---|---|
| Respond to enquiries, prepare quotations, discuss specifications, and take steps requested before a contract. | Contact details, message, company and project information. | Steps before entering a contract; performance of a contract; and our legitimate interest in responding to genuine business enquiries. |
| Operate, secure, troubleshoot, and improve the website and forms. | Technical logs, IP address, browser data, security events, and form-delivery records. | Our legitimate interests in service reliability, network security, fraud prevention, and quality improvement. |
| Remember and demonstrate your privacy choices. | Consent identifier, category choices, time and domain. | Consent and compliance with applicable privacy or electronic-communications requirements. |
| Measure website performance and advertising conversions when enabled. | Aggregate performance data and, conditionally, consented analytics or ad-event data. | Your consent where required; limited legitimate interests only where permitted by applicable law. |
| Meet legal, accounting, compliance, and dispute-resolution obligations. | Relevant communications, transaction or contract records, and evidence of consent. | Legal obligation, contract, and the establishment, exercise, or defence of legal claims. |
Cookies and consent choices
CookieYes manages consent choices on this site. Necessary storage is active by default; non-essential functional, analytics, performance, and advertising categories are denied until you make a choice. Our Cookie Policy describes the current technology inventory and provides controls for changing or withdrawing consent.
Who may receive personal data
We limit access to people and service providers that need the information for the purposes described above. Recipients may include:
- authorised sales, engineering, customer-service, IT, and management personnel within Henan Synthe Corporation;
- website hosting, content-delivery, security, caching, email, form, and communication providers;
- CookieYes for consent management, Cloudflare for delivery, security, and privacy-first web analytics, and Google for conditional advertising or conversion measurement;
- professional advisers, auditors, insurers, logistics or project partners where relevant to your request; and
- courts, regulators, law-enforcement bodies, or other parties when disclosure is required by law or necessary to protect legal rights.
We do not sell personal information for money. We do not knowingly share personal information for cross-context behavioural advertising without the consent or opt-out choice required by applicable law.
International data transfers
Henan Synthe Corporation is based in China and our service providers may process information in other countries. Where laws such as the GDPR apply to an international transfer, we use an available lawful transfer mechanism and appropriate safeguards as required, such as an adequacy decision, approved contractual clauses, or another permitted mechanism. You may contact us for information about safeguards relevant to your data.
How long we retain personal data
We keep personal data only for as long as reasonably necessary for the purpose for which it was collected and for applicable legal, security, accounting, and dispute-resolution requirements. The period depends on the relationship and type of record:
- enquiry and quotation information is kept while we respond and for a reasonable follow-up period, then deleted or anonymised unless it becomes part of a customer, contract, compliance, or legal record;
- security and server logs follow the operational schedules of our hosting and security providers, subject to incident investigation and legal requirements;
- the CookieYes consent record is configured for up to 365 days unless you clear or replace it earlier; and
- contract, transaction, tax, warranty, export, and dispute records may be retained for the period required by applicable law or necessary to establish, exercise, or defend legal claims.
Your rights and choices
Depending on your location and applicable law, you may have rights to request access to personal data, correction, deletion, restriction, portability, or an explanation of processing, and to object to certain uses. Where processing relies on consent, you can withdraw consent at any time without affecting processing that was lawful before withdrawal.
To make a request, email info@synthe-corp.com. We may need to verify your identity and clarify the scope of the request. You may also lodge a complaint with the privacy or data-protection authority responsible for your location. Visitors in the EU or EEA can find national authority contacts through the European Data Protection Board.
Security
We use administrative, technical, and organisational measures intended to protect personal data against unauthorised access, loss, alteration, or disclosure. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
Children’s privacy
This is a business-to-business industrial website and is not directed to children. We do not knowingly collect personal data from children through the enquiry form. If you believe a child has provided personal data, contact us so we can review and delete it where appropriate.
Automated decision-making
We do not use information submitted through the website enquiry form to make solely automated decisions that produce legal or similarly significant effects for you.
Changes to this policy
We may update this policy when our website, services, providers, business practices, or legal obligations change. The effective and revision dates at the top identify the current version.
Contact us
For a privacy question, request, or complaint, contact Henan Synthe Corporation at info@synthe-corp.com, call +86-0371-69392107, or write to Building 12, Shangwu Waihuan Road, Zhengzhou City, Henan Province, China.